Frequently Asked Questions.
- All deliveries will be despatched on an economy service. Normally 2-3 working days from date of despatch.
- Next Day delivery can be requested at an additional cost
- In the event that a customer has agreed to a delivery and then not being at the delivery address, a re-delivery charge of £60 per pallet will be made.
Delivery drivers are only expected to unload the pallet to the rear of the vehicle but will always be as helpful as possible
In the event that delivery cannot be made to the required location at the delivery address due to poor access, soft or gravel ground, the delivery will be to kerbside or as close as possible to required location
All goods must be checked on arrival and delivery paperwork signed, unless otherwise agreed.
Any delivery issues must be reported on the delivery note and your supplier notified immediately
Due to increased demand the lead time for orders may be up to 15 working days